FINAL NOTICE
Good day Synergy Room clients!
This is our final notice that the Synergy Room service will be shut down and discontinued on October 31st, 12am.
If you have not yet moved to a new service, you can see our recommended service providers by going to http://www.synergyroom.com/recommended.php
If you have chosen a service and Platinum Synergy Group is forwarding a log in page domain name for you, you must contact us so that we can forward that domain name to your new log in page.
If you need help with this transition, please contact us at support@platinumsynergy.com
We will be happy to assist you in any way!
It has been a great pleasure providing the Synergy Room service to you,
Synergy Room Support
Team
support@platinumsynergy.com
519-570-9115
IMPORTANT UPDATE!
As stated in the last notice, Synergy Room will be discontinuing its service as of October 31st. For those who wish to keep their current iVocalize rooms, you will be able to do this by signing up with iVocalize.
To stay with iVocalize, you will need to go to http://ivocalize.com?page=products and include a note on the order form that you were with Synergy Room and give them your current Synergy Room name. You can also email support@iVocalize.com if you need assistance with the packages. Please note that iVocalize pricing is different than Synergy Room pricing.
You will have two choices:
1. Set up the same room with iVocalize including all settings. Your room’s login page website address will change to http://RoomName.synergyroom.ivocalize.net .
2. You can set up a brand new room with iVocalize and your log in page website address will change to http://RoomName.ivocalize.net
If Platinum Synergy is redirecting a domain name to your log in page address, you will need to notify us of your new log in page address so we can redirect it properly.
We have already cancelled all Synergy Room payment subscriptions and all rooms will expire on October 31st. Please make alternative arrangements by this date. If you have chosen not to stay with iVocalize, we do have a list of recommended alternatives, found at http://www.synergyroom.com/recommended
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Previous Posting, September 1st, 2007
Due to the diverse nature our of client base, we feel that offering Synergy Room as a service can no longer meet the needs of our different clients. We have instead teamed up with several different Web Conferencing services to cover a larger spectrum of our clients’ needs. These service providers offer different features and different pricing scales, but each provides a quality of service we feel confident in recommending.
As of October 1st, no new subscription payments will be accepted or renewed. You will still be able to use your room for the full time it is paid for. All rooms will be available until October 31st, even if your paid for time expires prior to that date. All Synergy Rooms will be taken off line on October 31st.
If you would like to continue using your current Synergy Room through the iVocalize service after October 31st, iVocalize has agreed to take over the administration of your rooms. This means that your rooms, account settings, user settings and log-ins will remain the same. More information on this switch over of service will be forthcoming.
If you would like to try different services, we have compiled a list of recommended webcast services for you to review. If you require assistance with choosing the proper service, we would be more than happy to assist you with the transition. You can email support@platinumsynergy.com at any time!
To see a list of these recommended services, please click here or copy and paste this link into your web browser: http://synergyroom.com/recommended
We have always strived to provide the best service available and this will not change. Please feel free to contact our office with any comments or questions. We apologize for any inconvenience this may cause and we will work with you to make sure the transfer is as seamless as possible.
Until October 31st, you can still log into
your account administration below: